General
What is CeramiCoat and why was GreenGrill renamed?
CeramiCoat is the new name for our ceramic coating. Only the name has changed. The coating remains the same and is designed to reduce sticking, clean easily and last over time.
What are the advantages of gas vs charcoal?
A gas barbecue is immediately hot, easier to clean. Finely adjustable temperature control (for most models) with a control knob...
Where can I find the nearest dealer for my favourite CADAC product?
Our dealer locator shows you the nearest CADAC dealer in your area based on your place of residence. Not every dealer has our full product range.
What's the history of the CADAC Skottel Braai?
The Skottel Braai originates in South Africa: when farmers were in the open field, they took an old plough shear to prepare dinner. They kindled a fire blow the shear and the meat was “braaied” (grilled) on top of it...
Cleaning & Maintenance
What is CeramiCoat and why was GreenGrill renamed?
CeramiCoat is the new name for our ceramic coating. Only the name has changed. The coating remains the same and is designed to reduce sticking, clean easily and last over time.
How do I maintain my CADAC barbecue?
To enjoy your CADAC product for a long time, we advise you to thoroughly clean it after each use. Use a full-length, UV-resistant cover when you do not use your BBQ.
How do I clean my Skottel?
The Skottel stays clean by using CADAC non-stick liner; after use, the liner can be cleaned by simply rinsing with hot water or in a dishwasher...
How do I clean my BBQ grid?
All our BBQ grills have a GreenGrill coating. This coating makes cleaning your grill very easy. Do not wait too long to clean it, but at least until the grid has cooled down.
Gas supply
What is the difference between butane and propane?
A gas barbecue works on butane, propane or a mixture of these two types of gas. The difference is the boiling point; the temperature at which it changes from liquid to gas and vice versa...
What is the shelf life of gas hoses and pressure regulators?
Our gas hoses and pressure regulators comply with the highest safety level and European standards and regulations. There are no strict requirements for replacing your gas hose, but we recommend to replace your gas hose every 5 years.
Where do I leave my empty gas can?
After use, you can dispose of your empty gas can or cartridge with the residual waste in the gray container or hand it in as scrap iron at the recycling center in your area.
What is a gas pressure regulator?
A gas pressure regulator (together with a gas hose) is the connection between a gas bottle and, for example, a gas barbecue. The gas pressure regulator ensures that the gas pressure coming out of the gas bottle is reduced...
CADAC BARBECUES
What is the difference between the Carri Chef 2 and the Carri Chef 50?
As of 2021, the diameter of the BBQ has been added to the product name of the barbecue and its accessories. There’s no technical differences, it is only the product name that changed...
What is the difference between the Safari Chef 2 and the Safari Chef 30?
As of 2021, the diameter of the BBQ has been added to the product name of the barbecue and its accessories. There’s no technical differences, it is only the product name that changed
What is the difference between the Grillo Chef 2 and the Grillo Chef 40?
As of 2021, the diameter of the BBQ has been added to the product name of the barbecue and its accessories. There’s no technical differences, it is only the product name that changed
Is the E Braai suitable for camping use?
It is possible to use the E Braai while camping, if you have enough power available. The E Braai uses 2,3kW. This is comparable to 10 ampere. On many camping spots you can use about 6 to 10 ampere. That is not enough for the E Braai, because you also...
CADAC ACCESSORIES
What is the difference between a CADAC Pizza Stone and a CADAC Pizza Stone Pro?
The difference between a "normal" CADAC Pizza Stone and a CADAC Pizza Stone Pro is the aluminum heat spreader...
What is the difference between the BBQ Plancha and the Grill 2 Braai?
The BBQ Plancha consists of half a BBQ grid and half a baking plate (plancha). The Grill 2 Braai has half a grill plate and half a baking plate...
How do I use the CADAC pizza stone
Use the pizza stone with pot stand & dome, or when you have a patio BBQ replace the Thermogrills with the pizza stone.
Sprinkle some cake flower on the stone to prevent sticking.
Never place a frozen pizza on the stone.
Baking time depends on...
Which cooking tops can be used on my CADAC barbecue?
On our website you can find the cooking tops / accessories that can be used on our barbecues. On the service part of the website you can find the available accessories for older CADAC models.
Troubleshooting
The gas flow of my Dual Power Pak has stopped. What can I do?
The Dual Power Pak is secured against leaking. When the gas valve of the Dual Power Pak is opened while not being attached to a barbecue, it automatically blocks the gas flow. The Dual Power Pak has to be reset (outdoors)
I lost my manual, how can I get a new one?
On this website you can find manuals of the most common models. If the manual you need is not in this list, you can send us an e-mail and we will send you the manual by e-mail.
What can I do if my grill doesn't ignite?
First check if the burner, the gas valve and hose are free from dust, and then if the gas valve on the gas bottle is open. If your grill has a piezo ignition, you can easily check whether the defect is in this piezo ignition...
My CADAC product is not working properly, what can I do?
Maybe you can find the answer to your problem in the FAQ’s on our website. If not, please send an email with the following information:
